Terms of Use.

Effective Date: August 1, 2026

1. Acceptance of These Terms

These Terms of Use ("Terms") govern your access to and use of the website located at catsanddogsla.com (the "Site"), operated by Cats & Dogs — Pet Supplies & Grooming ("Cats & Dogs," "we," "us," or "our"), an independent retail pet supply and grooming shop located in Los Angeles, California. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

2. About This Site

The Site provides information about our shop, products, grooming services, and community activities. The Site does not offer online ordering or e-commerce checkout; all purchases are made in person at our shop. Content on the Site is provided for general informational purposes only.

3. Products, Pricing & Availability

Product descriptions, brands, and categories shown on the Site reflect the general character of our in-store inventory, which changes frequently. All products are sold in store only, while supplies last. Prices, availability, and selection are subject to change at any time without notice. Occasional errors or outdated information may appear on the Site, and we reserve the right to correct them without liability.

4. Grooming Appointment Requests

Submitting a grooming request through the Site is a request only and does not create a confirmed appointment until we contact you to confirm a date and time. You agree to provide accurate information about yourself and your pet, including health conditions, sensitivities, and behavioral history relevant to grooming. We may require proof of current rabies vaccination [AND ANY OTHER REQUIRED VACCINATIONS] before providing services. For the safety and comfort of pets, staff, and customers, we reserve the right to decline, modify, or discontinue grooming services at our discretion, including for health, temperament, severe matting, or parasite-related concerns. [INSERT CANCELLATION / NO-SHOW / LATE PICK-UP POLICY.]

5. No Veterinary Advice

Information on the Site and recommendations from our staff — including product suggestions and grooming observations — are provided for general informational purposes and are not veterinary advice, diagnosis, or treatment. Always consult a licensed veterinarian regarding your pet's health.

6. Intellectual Property

The Site and its contents, including text, graphics, logos, images, and design, are owned by or licensed to Cats & Dogs and are protected by copyright, trademark, and other laws. You may view and print pages for personal, non-commercial use. Any other use, including reproduction, modification, distribution, or republication, without our prior written permission is prohibited.

7. Acceptable Use

You agree not to: (a) use the Site for any unlawful purpose; (b) interfere with or disrupt the Site or its servers; (c) attempt to gain unauthorized access to any portion of the Site; (d) use automated means to scrape or harvest content or data; or (e) submit false, misleading, or malicious information through our forms.

8. Submissions

If you submit information through the Site (such as contact or grooming request forms), you represent that the information is accurate and that you have the right to provide it. Our handling of personal information is described in our Privacy Policy.

9. Third-Party Sites & Services

The Site may contain links to third-party websites, including social media platforms and partner organizations. We do not control and are not responsible for the content, policies, or practices of third-party sites, and linking does not imply endorsement.

10. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CATS & DOGS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

12. Indemnification

You agree to indemnify and hold harmless Cats & Dogs and its owners, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site or violation of these Terms.

13. Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised Effective Date, and your continued use of the Site after posting constitutes acceptance of the updated Terms.

15. Severability; Entire Agreement

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Cats & Dogs regarding use of the Site.

16. Contact

Cats & Dogs — Pet Supplies & Grooming
2833 Hyperion Ave, Los Angeles, CA 90027
Phone: 323.953.8383
Email: info@catsanddogsla.com